Accessibility statement

This accessibility statement applies to the website ‘NewCo Helsinki’ of the City of Helsinki.

The site address is https://newcohelsinki.fi/fi/.

The objective of the city

As regards the accessibility of digital services, Helsinki aims to reach at least Level AA or above as set forth in the WCAG guidelines in so far as is reasonably practical.

Compliance status

This website meets the statutory critical accessibility requirements in accordance with Level AA of the WCAG v2.1 with the following deficiencies.

Non-accessible content

The content mentioned below does not yet meet all of the statutory accessibility requirements.

Deficiencies found

  • The site contains images without alt text descriptions. Simultaneously, the image has a mouse over text (title attribute). This means that the image function only serves to embellish the site but may still be read by a screen reader. (1.1.1 Non-text content)
  • The service contains input fields that are not described for assistive technologies. (1.3.1 Info and relationships, 3.3.2 Labels and instructions, 4.1.2 Name, role, value)
  • Some links on the site stand out from the text paragraphs only based on colour. (1.4.1 Use of colour)
  • The site contains local links (anchor links) without an existing destination. (1.3.1 Info and relationships)
  • The site contains images without an alt attribute. This may cause some screen readers to read the image filename. (1.1.1 Non-text content)
  • The site contains link texts with the same text used to direct to different targets. (2.4.4 Link purpose (in context))
  • A bold tag has been used for text formatting. (1.3.1 Info and relationships)
  • The site contains iFrame embeddings without a label. (4.1.2 Name, role, value)
  • The site contains empty headings: the header has a tag, but there is no text in the tag. (1.3.1 Info and relationships)
  • HTML code has been used to format the content. This may affect the parsing of the content by some add-ins. (1.3.1 Info and relationships)
  • The site contains image links without a text alternative. (2.4.4 Link purpose (in context))
  • The service contains a form without a submit button. (3.2.2 On input)
  • The site contains elements without a unique identifier. (1.3.1 Info and relationships, 4.1.1 Parsing)
  • The service contains form elements that are not grouped. (1.3.1 Info and relationships, 3.3.2 Labels and instructions)
  • The service contains form controls, the name tag of which is associated with an element that cannot be found on the page. This may cause difficulties for users that use assistive technology to access the form. (1.3.1 Info and relationships)
  • The site does not use HTML headers. (1.3.1 Info and relationships)
  • There are accessibility issues with the site’s title elements. (2.4.2 Page titled)
  • The site contains pages without natural language configuration. (3.1.1 Language of page)
  • There are elements in the user interface that do not indicate keyboard focus when the user browses the page without a mouse using only the keyboard and eyesight. (2.4.7 Focus visible)
  • The contrast between the text and background colour in some elements on the site is insufficient. Insufficient contrast between the text and background can cause problems for visually impaired or colour-blind users and many other users. (1.4.3 Contrast (minimum))

Correcting deficiencies

The aim is to correct the deficiencies found so that the site can always be used with a keyboard and assistive technologies, for example. The corrective measures require that the operational principle of the used publication system is changed, and that affects all the sites using the same system. The aim is to make the correction as soon as possible during a system update.

Obtaining information in an accessible form

Due to these deficiencies, you can request the non-accessible content from the administrator of this website.

NewCo Helsinki
Address: Ensi linja 1, 00530 Helsinki
Postal address: P.O. Box 450, 00099 City of Helsinki
Opening hours: Mon–Fri 8:30–16:00
E-mail: yrityshelsinki@hel.fi

Preparing an accessibility statement

This statement was prepared on 4 September 2020

Assessment of accessibility

The working instruction and procedures of the City of Helsinki were followed when evaluating the accessibility of the site, with the aim of ensuring that websites are accessible in all stages of the work process.

Accessibility has been verified using programmatic accessibility verification. The programmatic verification has been carried out using the Siteimprove automatic accessibility testing tool.

Updating the accessibility statement

When website technology or content changes, its accessibility must be ensured through constant monitoring and periodic checks. This statement will be updated in conjunction with website changes and accessibility evaluations.

Feedback and contact information

The entity responsible for site accessibility:

NewCo Helsinki
Address: Ensi linja 1, 00530 Helsinki
Postal address: P.O. Box 450, 00099 City of Helsinki
Opening hours: Mon–Fri 8:30–16:00
E-mail: yrityshelsinki@hel.fi

Reporting non-accessible content

If a user feels that accessibility requirements have not been met, they can report the issue by e-mail to helsinki.palaute@hel.fi or through the feedback form at www.hel.fi/feedback.

Requesting information in an accessible format

If a user feels that content on a website is not available in an accessible format, they can request for this information by e-mail at helsinki.palaute@hel.fi or through the feedback form at www.hel.fi/feedback. The aim is to reply to the enquiry within a reasonable time frame.

Legal protection of accessibility, Enforcement procedure

If a user feels that their report or enquiry has not received a response or that the response is unsatisfactory, they can report the issue to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the matter will be processed.

Regional State Administrative Agency of Southern Finland

Accessibility Monitoring Unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Switchboard: 0295 016 000
Open: Mon–Fri 8:00–16:15

The City of Helsinki and accessibility

The objective of the city of Helsinki is to be an accessible city to all. Helsinki aims to ensure that all residents are able to move about and act as effortlessly as possible and that all content and services are accessible to all.

The city promotes the accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.

The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

The disabled and users of assistive technologies

The city provides counselling and support for the disabled and users of assistive technologies. Support is available on the City of Helsinki guidance sites and through telephone counselling.

Approval of the accessibility statement

This statement was approved on 4 September 2020 by

NewCo Helsinki

City of Helsinki